Hi, I’m Suky. Nice to meet y’all 👋🏼

My work has spanned complex enterprise systems, community and learning platforms, AI developer tools, and more. The common thread through it all: championing user needs and balancing business and technical constraints to deliver end-to-end experiences that impact millions of users.

Some achievements I’m proud of:

• Became the go-to facilitator for design sprints and workshops in high-stakes rooms, turning friction into alignment and accelerating decision-making

• Helped evolve UX from a delivery function into a strategic product partner, influencing roadmaps and shaping product vision

• Drove adoption of user research, rapid prototyping, and usability testing practices that improved design outcomes

• Mentored junior designers and interns, fostering a studio culture of craft, curiosity, and continuous learning

I joined Keller Williams in early 2021, when KW’s 180,000 real estate agents were still in the throes of pandemic-induced chaos. I’m proud that my work empowering agents to stay connected and to grow their careers in turn supported the U.S. real estate market during trying times.

So, too, was our team navigating chaos; amid high turnover and shifting priorities, I stepped up as a leader, bringing stability, direction, and a user-centered focus that kept both the work and the team moving forward.

I feel lucky to have had a front-row seat as remoteCTRL was just forming as a design agency. I gained hands-on experience across a wide range of projects—mobile social media apps, e-commerce, logistics infrastructure—while also learning how processes are built from scratch and how client relationships are managed.

I consider this role a defining step in my career transition that deepened my understanding of how design shapes diverse products and industries.

I was hired to strategize and scale Code.org’s increasing international demand; what I didn’t know when I joined this scrappy, Seattle-based nonprofit was that this would be the place where I would learn how to do UX work.

In the absence of a dedicated UX team (scrappy, right?), I found myself stepping into that role before I even knew the name for it. I talked directly with teachers and education leaders to uncover pain points, then translated those insights into clear solutions to create work items for engineering teams. The lessons I learned about championing user needs through UX research, A/B testing, and cross-functional influence are ones I’ve carried forward into every UX role since.